Privacy Policy

Last updated: April 10, 2026

Clustr Innovations ("Clustr," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at getclustr.ai and use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Contact information (name, email address) when you submit our contact form or assessment
• Company information (company name, size, industry) when you complete our AI Readiness Assessment
• Assessment responses and results
• Any other information you choose to provide in form submissions

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, click patterns)
• IP address (anonymized)
• Referring URL and search terms
• Geographic location (country/region level)

Cookies and Tracking Technologies

Google Analytics 4

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects data about your browsing behavior using cookies. This data is processed by Google and helps us improve our website and services. Google Analytics uses first-party cookies to track visitor interactions. The information generated is transmitted to and stored by Google. Google may use this data to contextualize and personalize ads on its own advertising network.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Essential Cookies

We use essential cookies that are necessary for the website to function properly. These cannot be disabled. They include cookies for remembering your cookie consent preferences.

Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or decline non-essential cookies. You can also manage cookies through your browser settings at any time.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Process and deliver AI Readiness Assessment results
• Analyze website usage to improve our content and user experience
• Send you information about our services if you have opted in
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party services that help us operate our website (e.g., Google Analytics, Formspree for form processing, Cloudflare for hosting)
• Legal requirements: When required by law or to protect our rights

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. Contact form and assessment data is retained for up to 24 months. Analytics data is retained according to Google Analytics' default retention settings.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of non-essential cookies and analytics tracking
• Data portability: Request your data in a portable format

To exercise any of these rights, contact us at the address below.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on your consent (for analytics cookies) and legitimate interest (for essential website functionality). You have the right to withdraw consent at any time by adjusting your cookie preferences or contacting us.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

Security

We implement appropriate technical and organizational measures to protect your personal information. Our website is served over HTTPS, and we use Cloudflare for additional security. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Clustr Innovations
1300 South Blvd Suite D
Charlotte, NC 28203
getclustr.ai/contact